Shipping Policy

Curtis Fashion – USA

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At Curtis Fashion, we are committed to delivering your orders quickly, safely, and reliably. Please review our shipping policy below to understand how we process and ship orders.

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1. Order Processing Time

All orders are processed within:

⏳ 1–2 business days (Monday to Saturday, excluding holidays)

Once your order is processed, you will receive a confirmation email with your shipping details.

Please note: During high-volume periods, sales, or holidays, processing times may be slightly longer.

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2. Shipping Locations

Currently, Curtis Fashion ships within the United States only.
We do not offer international shipping at this time.

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3. Shipping Delivery Time

📦 Standard Shipping (USA):
Estimated delivery time: 3–7 business days after order processing.

Delivery times may vary depending on your location, carrier delays, weather conditions, or peak seasons.

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4. Shipping Rates

Shipping costs are calculated at checkout based on:

• Your delivery location

• The weight and size of your order

From time to time, we may offer free shipping promotions, which will be clearly displayed on our website.

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5. Order Tracking

Once your order has shipped, you will receive:

✔ A shipping confirmation email
✔ A tracking number
✔ A link to track your package online

Please allow 24–48 hours for tracking information to update after shipment.

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6. Incorrect or Incomplete Address

Please make sure your shipping address is correct when placing your order.

• If you notice an error, contact us immediately before the order ships.

• Once an order has been shipped, we cannot change the delivery address.

• If a package is returned to us due to an incorrect address, the customer will be responsible for any reshipping fees.

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7. Lost, Stolen, or Delayed Packages

Curtis Fashion is not responsible for:

• Packages marked as “delivered” but not received

• Delays caused by the shipping carrier or weather conditions

• Lost or stolen packages after delivery confirmation

However, if you experience any issues, please contact us and we will do our best to assist you in resolving the problem with the carrier.

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8. Multiple Items in One Order

If your order includes multiple items, they may be shipped in separate packages depending on availability. You will receive tracking information for each shipment if this happens.

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9. Contact Us

If you have any questions about your shipment, feel free to contact us:

📩 Email: mikecurtis7891@gmail.com
⏰ Support Hours: Monday – Saturday, 9 AM – 6 PM (EST)